1. Ensure the PureMessage tagging are enabled
- Open PureMessage
- Configuration
- Transport SMTP scanning policy
- AntiSpam
- Configure subject tags and X-headers
- Then enable all X-header tagging.
2. Ensure the sender address or domain is not listed in Allowed Senders’s list
- Open PureMessage
- Configuration
- Transport SMTP scanning policy
- AntiSpam
- Select Allow specific sender
Once you have verified these settings, please continue to monitor the status and the catch rate on the server. If there is any further occurrences of where those phishing spam is passing through, please send us any new copy of any phishing spam if they are not being caught.